Terms of Service
Last updated: March 16, 2026
Summary: Altrade AI is a trading automation tool. We provide the software platform — you make your own trading decisions. We are not a broker, exchange, or financial advisor. By using Altrade AI, you accept full responsibility for your trading activity.
1. Acceptance of Terms
By creating an account, accessing, or using Altrade AI ("the Platform", "the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Platform.
We may update these Terms from time to time. Continued use of the Platform after changes constitutes acceptance of the updated Terms. We will notify registered users of material changes via email.
2. Service Description
Altrade AI is a trading automation and management platform that allows users to:
- Connect their own cryptocurrency exchange accounts via API keys
- Receive and process trading signals from external sources (e.g., TradingView webhooks)
- Configure AI-powered trading bots that execute trades based on user-defined parameters
- Monitor positions, analyze trade performance, and backtest strategies
- Practice trading using paper trading mode with simulated funds
Altrade AI is NOT:
- A cryptocurrency exchange or broker
- A financial advisor or investment service
- A managed trading service
- A guarantor of trading profits or outcomes
3. Eligibility
To use Altrade AI, you must:
- Be at least 18 years old (or the legal age of majority in your jurisdiction)
- Have the legal capacity to enter into binding agreements
- Not be a resident of any jurisdiction where cryptocurrency trading is prohibited
- Comply with all applicable laws and regulations in your jurisdiction, including tax obligations
- Have a valid email address for account verification
4. Account Responsibilities
You are solely responsible for:
- Account security: Maintaining the confidentiality of your login credentials and API keys
- API key permissions: Ensuring your exchange API keys have only the permissions you intend to grant (e.g., trading only, no withdrawal)
- Bot configuration: All parameters, strategies, risk limits, and trading pairs you configure
- Trading decisions: All trades executed through the Platform, whether manual or automated
- Compliance: Ensuring your use of the Platform complies with your local laws and exchange terms of service
5. AI Trading Bots — User Responsibility
Important: AI trading bots configured on Altrade AI operate based on your settings, your API keys, and your chosen AI providers. The AI models used (e.g., OpenAI, Anthropic, Google) are third-party services selected and configured by you.
- AI bots execute trades autonomously based on market analysis and your configured parameters
- AI models may produce inaccurate analysis, misinterpret market conditions, or make poor trading decisions
- You are responsible for setting appropriate risk limits (stop-loss, position size, confidence thresholds)
- Altrade AI does not control, endorse, or guarantee the output of any AI model
- You should monitor your AI bots regularly and not treat them as "set and forget" systems
- Past performance of AI bots (including in backtests or paper trading) does not guarantee future results
6. No Financial Advice
Nothing on this Platform constitutes financial, investment, trading, or tax advice. Any information provided — including AI-generated analysis, trade signals, market data, analytics dashboards, and performance metrics — is for informational and educational purposes only.
You should consult a qualified financial advisor before making any investment decisions. Altrade AI and its operators bear no responsibility for trading losses incurred through use of the Platform.
7. Third-Party Services
The Platform integrates with third-party services that are governed by their own terms:
- Cryptocurrency exchanges (e.g., Binance) — subject to their terms of service
- AI model providers (e.g., OpenAI, Anthropic, Google) — subject to their usage policies
- Signal sources (e.g., TradingView) — subject to their terms
- Telegram — for trade notifications, subject to Telegram's terms
We are not responsible for the availability, accuracy, or actions of third-party services. Service disruptions, API changes, or outages from third parties may affect Platform functionality.
8. Limitation of Liability
To the maximum extent permitted by applicable law:
- Altrade AI is provided "as is" and "as available" without warranties of any kind
- We do not guarantee uninterrupted, error-free, or secure operation of the Platform
- We are not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to trading losses, lost profits, data loss, or system downtime
- Our total aggregate liability shall not exceed the amount you paid to us (if any) in the 12 months preceding the claim
- We are not liable for losses caused by exchange outages, API failures, network issues, AI model errors, or market conditions
9. Indemnification
You agree to indemnify, defend, and hold harmless Altrade AI, its operators, affiliates, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use or misuse of the Platform
- Your trading activity and its outcomes
- Your violation of these Terms or any applicable law
- Your violation of any third-party rights
10. Account Termination
We reserve the right to suspend or terminate your account if:
- You violate these Terms or the Acceptable Use Policy
- We detect fraudulent, abusive, or illegal activity
- Required by law or regulatory authority
- The Platform is discontinued
You may delete your account at any time. Upon termination, your data will be handled per our Privacy Policy.
11. Governing Law
These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising from these Terms or your use of the Platform shall be resolved through good-faith negotiation first, and if unresolved, through binding arbitration or the courts of competent jurisdiction.
12. Contact
For questions about these Terms, contact us at: [email protected]
Privacy Policy
Last updated: March 16, 2026
Summary: We collect only what's needed to run the Platform. We never sell your data. Your API keys are stored encrypted on our servers. You can request deletion of your account and data at any time.
1. Data Controller
Altrade AI ("we", "us", "our") is the data controller for personal data processed through this Platform. For privacy inquiries, contact: [email protected]
2. Data We Collect
a) Account Data (provided by you)
- Email address — for account creation, login, verification, and notifications
- Display name — shown in the Platform interface
- Password — stored as a one-way hash (bcrypt); we never store or see your plain-text password
b) Exchange API Keys (provided by you)
- API key and secret — for connecting to your cryptocurrency exchange account
- Stored encrypted on our server; used only to execute your configured trading operations
- We recommend using API keys with trading-only permissions (no withdrawal access)
c) Trading Data (generated by use)
- Trade history, signals, positions, and performance analytics
- AI bot configurations and decision logs
- Paper trading records
d) Technical Data (collected automatically)
- IP address (for security and rate limiting)
- Session tokens and login timestamps
- Audit logs (login events, configuration changes)
e) Third-Party Configuration (provided by you)
- Telegram bot tokens and chat IDs (for notifications)
- AI provider API keys (for AI bot functionality)
3. How We Use Your Data
- Platform operation: executing trades, processing signals, running AI bots, displaying dashboards
- Account management: authentication, email verification, password reset
- Analytics: generating performance reports, trade statistics, and insights for your account
- Security: detecting unauthorized access, rate limiting, audit logging
- Communication: transactional emails (verification codes, password resets, trade alerts)
We do NOT:
- Sell, rent, or share your personal data with third parties for marketing
- Use your trading data to trade against you
- Access your exchange account for any purpose other than executing your configured operations
- Store your passwords in plain text
- Send marketing emails without your consent
4. Legal Basis for Processing (GDPR Art. 6)
- Contract performance (Art. 6(1)(b)): Processing necessary to provide the Service — account management, trade execution, AI bot operation
- Legitimate interests (Art. 6(1)(f)): Security monitoring, fraud prevention, system analytics, service improvement
- Consent (Art. 6(1)(a)): Optional features like marketing communications (you can withdraw consent at any time)
- Legal obligation (Art. 6(1)(c)): Retaining data where required by law
5. Data Storage and Security
- Data is stored on a secured Virtual Private Server (VPS) in Germany
- All connections use HTTPS/TLS encryption in transit
- Passwords are hashed using bcrypt (one-way, not reversible)
- API keys are stored in encrypted files with restricted file permissions
- Sessions expire after 24 hours or on idle timeout
- Two-Factor Authentication (2FA/TOTP) is available for additional account security
6. Third-Party Data Sharing
We share data with third parties only as necessary for Platform operation:
- Cloudflare — DNS, CDN, and DDoS protection (processes IP addresses)
- Resend — transactional email delivery (processes email addresses)
- Cryptocurrency exchanges — trade execution via your API keys (you control this)
- AI providers — market data sent for analysis via your API keys (you control this; no personal data is sent to AI providers)
7. Data Retention
- Account data: retained while your account is active, deleted upon account deletion request
- Trade history: retained while your account is active for analytics purposes
- Audit logs: retained for up to 12 months for security purposes
- Deleted account data: permanently removed within 30 days of deletion request
8. Your Rights (GDPR Articles 15-22)
If you are in the EU/EEA, you have the following rights:
- Access (Art. 15): Request a copy of your personal data
- Rectification (Art. 16): Correct inaccurate data
- Erasure (Art. 17): Request deletion of your data ("right to be forgotten")
- Restriction (Art. 18): Limit how we process your data
- Portability (Art. 20): Receive your data in a machine-readable format
- Object (Art. 21): Object to processing based on legitimate interests
To exercise these rights, email: [email protected]. We will respond within 30 days.
9. Anonymized and Aggregated Data
We may create anonymized or aggregated datasets derived from trading activity on the Platform. This data has all personally identifiable information permanently removed and cannot be used to identify individual users.
Anonymized data may be used for:
- Platform features such as community insights, shared learning resources, and gamification rewards
- Improving AI model performance and trading analytics
- Research and statistical analysis
- Sharing with third parties for research, analytics, or commercial purposes
Because anonymized data is no longer personal data (per GDPR Recital 26), it falls outside the scope of data subject rights. However, we apply strict anonymization standards to ensure no individual can be re-identified from the data.
10. Cookies
Altrade AI uses localStorage tokens for session management (not cookies). We do not use tracking cookies, advertising cookies, or third-party analytics cookies.
11. Children's Privacy
Altrade AI is not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If we discover that a minor has created an account, we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email to registered users. Continued use after changes constitutes acceptance.
13. Contact
For privacy inquiries, data requests, or complaints: [email protected]
Risk Disclaimer
Last updated: March 16, 2026
WARNING: Cryptocurrency trading involves substantial risk of loss and is not suitable for every investor. You should carefully consider whether trading is appropriate for you in light of your financial condition. You could lose some or all of your invested capital. Do not trade with money you cannot afford to lose.
1. General Trading Risks
- Market volatility: Cryptocurrency prices can fluctuate dramatically in short periods. Price swings of 10-50% or more in a single day are not uncommon.
- Leverage risk: Futures and margin trading amplify both gains and losses. Leveraged positions can be liquidated, resulting in total loss of the invested amount.
- Liquidity risk: Some trading pairs may have low liquidity, resulting in slippage or inability to exit positions at desired prices.
- Regulatory risk: Cryptocurrency regulations vary by jurisdiction and may change, potentially affecting your ability to trade or access your funds.
- Exchange risk: Cryptocurrency exchanges may experience outages, hacks, insolvency, or regulatory actions that affect your funds.
2. AI and Automated Trading Risks
AI trading bots are tools, not guarantees. Automated systems can and do lose money.
- AI model limitations: AI models may misinterpret market conditions, generate false signals, or fail to adapt to changing market dynamics.
- Over-reliance risk: Treating AI bots as infallible "set and forget" systems is dangerous. Regular monitoring is essential.
- Technical failures: Server outages, API disconnections, network latency, or software bugs may cause missed trades, duplicate orders, or delayed stop-losses.
- Backtesting limitations: Past performance in backtests or paper trading does NOT guarantee future results. Backtests use historical data and cannot account for future market conditions, slippage, or liquidity changes.
- Configuration errors: Incorrect bot settings (wrong leverage, position size, trading pair, or strategy) can result in significant losses.
- AI hallucination: AI models may generate plausible-sounding but incorrect analysis or recommendations.
3. API Key Risks
- If your API keys are compromised, unauthorized trades may be executed on your exchange account.
- Always use API keys with restricted permissions — enable trading only, disable withdrawals.
- Regularly rotate your API keys and review connected applications on your exchange.
- Altrade AI stores your API keys encrypted, but no system is immune to all security threats.
4. No Guarantee of Results
Altrade AI makes no representations or guarantees regarding:
- Profitability of any trade, strategy, or AI bot configuration
- Accuracy of AI analysis, signals, or market data
- Continuous availability of the Platform or third-party services
- Future performance based on historical data or backtests
5. Your Responsibility
By using Altrade AI, you acknowledge that:
- You are making your own trading decisions
- You understand the risks of cryptocurrency trading, including leveraged/futures trading
- You are responsible for configuring and monitoring your AI bots
- You will not trade with funds you cannot afford to lose
- You will comply with all applicable laws in your jurisdiction
- You have read and understood this Risk Disclaimer in its entirety
6. Seek Professional Advice
Before engaging in cryptocurrency trading, we strongly recommend consulting with:
- A licensed financial advisor regarding investment suitability
- A tax professional regarding tax obligations on trading gains
- A legal professional regarding regulatory compliance in your jurisdiction
Acceptable Use Policy
Last updated: March 16, 2026
1. Permitted Use
Altrade AI is intended for:
- Personal cryptocurrency trading automation and management
- Connecting your own exchange accounts for trade execution
- Configuring AI bots with your own AI provider API keys
- Paper trading and strategy backtesting
- Monitoring and analyzing your trading performance
2. Prohibited Activities
You may NOT use Altrade AI to:
- Market manipulation: Wash trading, spoofing, layering, or any form of market manipulation
- Unauthorized access: Attempt to access other users' accounts, data, or system infrastructure
- Reverse engineering: Decompile, reverse engineer, or attempt to extract source code from the Platform
- Abuse: Overload the Platform with excessive API calls, automated scraping, or denial-of-service attacks
- Illegal activity: Money laundering, sanctions evasion, terrorist financing, or any activity prohibited by applicable law
- Reselling: Resell, sublicense, or commercially redistribute access to the Platform without written permission
- Impersonation: Create accounts using false information or impersonate other individuals
- Exploitation: Use the Platform to exploit vulnerabilities in exchanges or third-party services
3. API Key Usage
- Only connect exchange accounts that you own and have legal authority to operate
- Do not share your Altrade AI account credentials or exchange API keys with others
- Immediately revoke API keys if you suspect unauthorized access
4. Enforcement
Violation of this Acceptable Use Policy may result in:
- Temporary suspension of your account
- Permanent termination of your account
- Reporting to relevant authorities if illegal activity is suspected
5. Reporting
To report abuse or policy violations, contact: [email protected]